Hotel Holiday Inn Express & Suites Mississauga-Toronto Southwest (Mississauga, Canada)

Guests were often able to stay here on a budget, and that was an advantage for them. Furthermore, many guests were only staying here overnight before continuing on their way and weren't interested in paying a lot of money. This hotel met that cost-conscious need.

Guests liked the treatment they were given by the front desk staff. They found that the employees had good attitudes and generally made guests feel they were valued.

Guests thought this hotel's location was easily one of the best things about it. They liked how the property is close to a shopping centre, along with several restaurants. Also, because there are major roadways nearby, you can efficiently get to other areas without delay.

Guests often expressed the opinion that this hotel did not have enough favourable qualities to make them want to come back. Even when guests didn't have poor experiences, they thought the hotel's lack of in-room amenities, such as refrigerators, made it only an average or below-average choice.

There were complaints that this hotel is not a proper representation of the brand because it's so rundown. Guests reported that they found broken, stained and very tired-looking things in their room. Furthermore, guests said the housekeepers did not do a good job of servicing the rooms, so they were left unclean.

Guests thought the Wi-Fi was a very strong negative aspect of this property. They reported that the often could not connect to the service, especially when the hotel was near capacity. When reported to staff, the employees admitted that the service especially suffers during busy times. Furthermore, guests said the connection was slow.