Located in Downtown Los Angeles, in close proximity to a number of LA attractions, Holiday Inn Express Downtown Los Angeles West provides guests with a complimentary breakfast and free Wi-Fi. All rooms include a refrigerator, a coffee/tea-maker and a television with cable channels as well as a phone that provides free local calls and a private bathroom that comes with a hairdryer. The Wi-Fi is free to access in all areas of the hotel and guests also have access to a 24-hour front desk, free self-parking facilities and on-site fitness facilities. A complimentary breakfast is provided each morning and for other meals guests can explore the numerous dining options in the Downtown Los Angeles area. The Microsoft Theatre and Walt Disney Concert Hall are within two miles of Holiday Inn Express Downtown Los Angeles West and Chinatown is within three miles. MacArthur Park is within walking distance of the hotel.
The vast majority of guests were very impressed with the customer service and found the staff to be exceptionally friendly and personable; all staff members are happy to accommodate guests' requests and requirements. They work hard to create a warm and welcoming atmosphere and engage with guests so as to make them feel at home upon arrival.
The rooms are fairly well-sized and well-maintained by a diligent housekeeping staff that ensure they remain spotlessly clean. Guests should feel at home in these rooms that include amenities like a television with cable channels and a refrigerator as well as comfortable bed that will aid in a sound night's sleep. Overall, guests found the room's comfort and cleanliness to be a positive aspect of their stay at this hotel.
Guests were pleased with the complimentary breakfast the hotel provided, which included a wide range of hot and cold food options that were all satisfying and tasty. Many guests considered this free buffet-style breakfast to be a highlight of their stay and the fact that it is complimentary was an additional bonus to an already delicious and filling breakfast.
While the hotel is close to a number of Los Angeles attractions, a large number of guests found the area in the immediate vicinity of the hotel to be sketchy and undesirable. A number of guests felt that they were not especially safe and found the neighbourhood to be run down and intimidating. However, a significant number of guests felt the opposite and felt the hotel's central location was convenient.
Many guests found the Wi-Fi was unreliable and slow to use, with an intermittent connection, and this proved to be an annoyance.
The rooms' amenities do not include a microwave and as the hotel only serves breakfast a large number of guests found this to be an inconvenience.
No, Holiday Inn Express & Suites Los Angeles Downtown West doesn’t offer pool areas.
No, Holiday Inn Express & Suites Los Angeles Downtown West doesn’t allow pets.
Yes, Holiday Inn Express & Suites Los Angeles Downtown West provides Accessible parking for guests.
Check-in at Holiday Inn Express & Suites Los Angeles Downtown West is available from: . Check-out time is by .
Holiday Inn Express & Suites Los Angeles Downtown West is located in 611 South Westlake Avenue, 90057, Los Angeles, USA.
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