Hotel Holiday Inn Express & Suites Grand Canyon (Tusayan, USA)

This hotel is within a mile of the South Rim entrance to the Grand Canyon National Park making it extremely convenient for those wishing to explore this beautiful, natural wonder of the world. On many occasions, guests have stayed at this hotel for the specific purpose of visiting this site and this hotel offers convenience in this regard.

Guests have been very pleased with the convenience of an on-site, complimentary breakfast offered. This hotel is often visited by guests with the intention of going on excursions and site seeing activities, therefore the on-site, complimentary breakfast has not gone unappreciated.

Guests have expressed their appreciation for the friendly staff at this hotel. Some reviews have gone as far as to point out a few individual staff members to thank them for their stellar service. Reviews suggest that the service given made this good hotel great.

This hotel offers guests free Wi-Fi. However, there have been many complaints that the internet access is very slow and, more often than not, lags and causes frustration. Reviews indicate that it is only a minor inconvenience but it has come up often as the subject of negative reviews.

Rooms that are placed close to features such as the gym have experienced louder than usual stays. Amenities like the treadmill cause disruptions to guests staying in close by rooms; hotel management should consider sound proofing the necessary walls or other suitable arrangements.

Guests have not been very happy with the state of the rooms. Reviews have suggested that they are outdated and need some "TLC" (tender loving care). Some rooms are dark and don't allow much natural light in and other guests have complained that the rooms are small.