Hotel Holiday Inn Coral Gables (Coral gables, USA)

Many guests have given the reception team high marks for their friendly, helpful service, often commenting on their smiling faces and ability to "go the extra mile." Guests often gratefully remark on their willingness to provide directions, suggest restaurants, and just generally help them to make the most of their time in Miami. The bartenders and wait staff also receive many positive reviews for their cheerful, professional service.

Guests frequently comment on the outdoor pool, which is well-maintained and surrounded by lovely gardens and palm trees. Many of the rooms offer direct access to the pool area, and guests generally describe them as very clean and comfortable.

Prospective students and their families cannot find a hotel more convenient to the University of Miami, which is right across the street. Many popular chain restaurants are within a 5-minute walk, and the University train station is also across the street, ideal for those who wish to visit the many nearby attractions while avoiding the traffic.

Some guests note that the Holiday Inn Coral Gables is an older building, and despite the best efforts of the housekeeping and maintenance staff, the hallways and some of the rooms have an unmistakably "old and tired" feeling. The fitness center seems to be particularly dated.

Several guests found the complimentary Wi-Fi too slow or unreliable for their purposes. Others note they can overhear their neighbors speaking at normal volume, and the traffic in the hallways.

Several guests were unpleasantly surprised by the charge for self-parking, though guests visiting the University found it preferable to finding, and paying, for a space on campus.