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Hotel Holiday Inn Brownsville (Brownsville, USA)

Hotel Holiday Inn Brownsville (Brownsville, USA)

About Holiday Inn Brownsville

Visit the Holiday Inn Brownsville for convenient amenities like a free airport shuttle to Brownsville/South Padre Island Airport and complimentary breakfast. Resaca de la Palma State Park is located 15 minutes from this hotel. A wet bar, microwave and fridge provide the comforts of home. 32" flat-screen TVs have HBO. Enjoy free Wi-Fi throughout the hotel, or take a dip in the outdoor pool or hot tub. A business center and 1,800 square feet of event space is on-site. Mingle with fellow guests at the complimentary Tuesday and Wednesday happy hour, featuring free drinks and appetizers. Restaurants and bars are within walking distance. Take a day trip to South Padre Island or Matamoros, Mexico. Tourist favorite Gladys Porter Zoo is in close proximity, and the Sunrise Mall is three minutes from the Holiday Inn Brownsville.

Top amenities

  • WiFi in lobby
  • Free WiFi(Unavailable)
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

  • LocationGood  7.8 / 10
  • RoomsFair  7.2 / 10
  • ServiceGood  7.6 / 10

Positive Reviews

positive:

Newly refurbished rooms.

Guests found that rooms were nicely updated. Newer furnishing and carpet made for a pleasant stay. While some guests weren't as enthusiastic about the bathroom, and commented on signs of general wear and tear, the renovated room decor helped to offset other noticeable flaws.

positive:

Plenty of parking.

With lots of space to leave the car, guests were never without parking that was easy to find. Even at busy times like Spring Break, parking was ample, and guests liked that they could leave their vehicle and take advantage of the free airport shuttle.

positive:

Accommodating staff.

Friendly staff were on the ball when it came to unhappy guests, or issues that needed to be resolved. Everything possible was done to ensure a great customer experience. Many guests said that polite staff members were the highlight of their stay.


Negative Reviews

negative:

Be prepared to take the stairs.

Stairs and heavy luggage are never a good match, and guests were reminded of this at the Holiday Inn Brownsville. With no elevator in the two-story building, guests staying on the second floor were inconvenienced by a steep climb.

negative:

A smelly situation.

Unfortunately, unpleasant odors were encountered by many staying at this hotel. A mildew scent seemed to be prevalent in several rooms, and everything from cigarette smoke to cleaning products assaulted the senses when guests opened the door to their rooms. Some guests suggested that a dehumidifier could easily take care of the main culprit, which was mildew from a humid climate.

negative:

Swimming pool not up to par.

If you are looking to relax in the outdoor swimming pool, you may have to contend with floating debris. Guests felt that staff needed to pay closer attention to what would otherwise be a nice amenity.


All amenities

Property amenities
  1. Business centre
  2. Nightclub
  3. Lift
  4. Gym
For children
  1. Cot
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room amenities
  1. Shower
  2. Ironing board
  3. Television
  4. Hairdryer

Arrival / Departure

  1. Check in: 15:00

Contact

3777 North Expressway , 78520 , Brownsville , USA
Telephone: +1(956)5471500 | Fax: +1(956)5471550

Frequently Asked Questions about Holiday Inn Brownsville