Hotel Hilton Rosemont Chicago O'Hare (Rosemont, USA)

The hotel provides a handy airport shuttle which a number of previous guests found particularly helpful. Other previous guests to the hotel mentioned how easy it was to get about Chicago and surrounds due to the proximity of several major highways, which are a short distance from the hotel.

The staff at this hotel are renowned for their friendly and professional service. A number of previous guests mentioned how helpful staff were in attending to their additional requests for assistance.

A number of guest reviewers made special comment about the clean and comfortable rooms at the hotel. A number of guests remarked what a good nights' sleep they got on the cloud-like bed.

Some guests in their reviews expressed their disappointment at the check-in process, with some remarking that it was slow and inefficient. Some guests had the unfortunate experience of not having their reservation requests honored.

Some guests did not have a great experience with the amenities in their rooms, with items either broken or on their way to disrepair. Most requests to fix these problems were rectified by hotel staff swiftly, but many guests felt that it was these details that let the Hilton brand down.

Some guests reported a problem with the heating in their rooms which was either too hot or too cold depending on the temperamental nature of their old air-conditioning units. Attempts by hotel staff to rectify the problem were appreciated, but had varying degrees of success.