Hotel Hilton Minneapolis-St Paul Airport (Bloomington, USA)

Guests have many reasons to love the hotel's location in Bloomington, which is within minutes of the MSP airport and the Mall of America. Travelers particularly appreciate the complimentary shuttle to these locations, and, as the area's efficient light rail system is within a short stroll, many are very happy to avoid driving entirely. Some guests also enjoy visiting the wildlife refuge just across the street after a long day of meetings or mall walking.

Guests generally describe the recently updated rooms as very clean, modern, and spacious, with comfortable beds, really big tvs, and, often, a pretty view of the Twin Cities or the wildlife refuge. Those who stay in the Executive level rooms generally report that the access to the Executive Lounge is worth the added expense for the tasty breakfast and evening reception offered there every day.

The front desk staff have received many positive reviews for their thoughtful and professional customer service, with guests often commenting on their smiling faces and "proactive" approach to solving issues.

Though newly renovated, the Hilton Minneapolis St. Paul Airport - Mall of America is an older property, and the HVAC system seems to be showing its age. Several guests have reported issues with heating or air conditioning.

Guests flying in at odd hours often note that room service is not available 24-hours. The menu is also fairly limited, and some guests have noted that it arrives in a brown paper bag.

Some of the rooms do not offer a working desk with an ergonomic chair, and a few guests have also found the Wi-Fi a little slow or unreliable.