Hotel Hilton Garden Inn Midtown Tulsa (Tulsa, USA)

Cheerful check-in staff are a welcome first encounter for many new arrivals. Well-trained front of house staff are not content just to greet guests, but rather take the time to orientate visitors to the surrounds, explain the hotel's features and assist first-time tourists with entertainment and eating options.

To many travellers, it's the little touches that set this hotel apart from its competitors. Complimentary cucumber water and freshly-baked warm cookies await daily in the beautifully-appointed lobby. Mindful staff are quick to learn guest's names and remember how they like their morning eggs cooked.

Whether in town on business or pleasure, an array of fun facilities awaits. The pool is popular with kids, while the well-equipped gym delights the fitness-conscious. The patio adjoining the pool allows adults a relaxing space in which to hang out and chat whilst watching the little ones.

Perhaps the most consistent complaint comes from guests who struggle to sleep on uncomfortable mattresses. Once adjustable, it seems many of them are broken and stuck on a hard setting, leaving some guests to sleep terribly and others to suffer with back pain for days after checking out.