Hotel Hilton Garden Inn Portland Airport (Portland, USA)

You'll likely find that the staff members are very courteous at this hotel. Guests said the employees were consistently working hard to make them feel accommodated and were very pleasant when asked about things to do in the area or how to use the airport shuttle.

Guests liked how the hotel's rooms feature welcome amenities such as coffee makers, plus refrigerators and microwaves. They said these extras helped make their stays very comfortable and convenient, especially if they needed the hotel for longer than a one-night stopover.

It's not always common for airport hotels to have good soundproofing, but this one does. That's good news if you're eager to get some peaceful sleep before embarking on a flight, or if you're tired after having just come from a flight and need a place to get refreshed.

Guests complained that the bathrooms tended to get very hot and moist. Those things were probably happening because the bathrooms do not have ventilation fans. This was just a minor oversight to most guests, but still something that made them feel frustrated.

Some guests commented that this property did not meet their impressions of what the brand should offer, because the rooms are very outdated. Usually this observation was not something that made guests upset that they had chosen to stay here, but they remarked the rooms would be much more attractive if they were given some attention by remodelers.

Occasionally, guests noticed that their rooms had a distinctively musty smell. They found it mildly unpleasant, but usually not severe enough to report the problem to the staff.