Hotel Hilton Garden Inn Louisville Airport (Louisville, USA)

Guests commented that the staff members were constantly attentive and making sure needs were met. In the event that an issue was reported, staff members responded promptly and did what they could to make it right. Thanks to these traits, many guests said they always make sure to sty here when in the area.

Like many guests, you'll probably feel it's a nice touch that the hotel staff offer complimentary cookies and fruit-flavored water in the lobby during the afternoon. If you're feeling a little low and need a boost, you may find it by venturing to the lobby.

Guests liked that this hotel makes the downtown area very accessible, is near many restaurants, and not too far from the famous Churchill Downs horse racing venue. When staying here, you're sure to find plenty of interesting things to do within easy reach of your room.

Despite the fact that the beds here are supposed to have adjustable firmness, many guests said their beds were extremely hard, making sleep very uncomfortable. Usually this problem was not severe enough to prevent them from staying here again, but it often caused frustration.

There were numerous comments that the breakfast served here was not good enough to warrant the charged rates. Even when guests tried the breakfast and were not dissatisfied by the taste, they frequently still felt it was not a good value.

Occasionally, guests were placed into rooms that looked dated and in need of refreshment. However, this problem seems isolated, or perhaps the staff is remodeling on a rolling basis, because other guests said their rooms were quite modern.