Hotel Hilton Garden Inn Great Falls (Great Falls, USA)

The people who work here are especially attentive when it comes to doing what they can to meet guests' needs and doing so cheerfully. Guests often left feedback about how the staff went above and beyond to offer assistance, and had genuinely kind attitudes.

Guests appreciated how this hotel is located close to places to eat and buy things. Although many of the eating places are chain establishments, the staff can also help you out by recommending more localized options if desired.

Guests consistently commented that they were able to sleep soundly in this property and were not disturbed by noises made by fellow guests. Unlike many properties, this one seems to be well soundproofed. Even though it's near railroad tracks, guests still said they were not disturbed.

There's an extra charge if you want to have breakfast at the hotel, and some guests said it would have been great if breakfast came standard with the room rates. There was also feedback that the breakfast charges were not made as clear as possible, which caused confusion in some cases.

Guests had several bad things to say about their beds. Some complained that the mattresses were far too hard. Others said the surface of the bed seemed to collapse in the middle. There were also comments about the pillows not being supportive enough.

When staying here, you may find the Wi-Fi speed is too slow to do much more than check email or do other very basic online tasks. That's what some guests discovered, at least when they just used the free service and opted not to upgrade to the premium variety that's fee-based.