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Hotel Hilton Garden Inn Detroit Southfield (Southfield, USA)

Hotel Hilton Garden Inn Detroit Southfield (Southfield, USA)

About Hilton Garden Inn Detroit Southfield

Hilton Garden Inn Detroit Southfield is conveniently located in southeast Michigan, just 15 minutes from downtown Detroit. Standard rooms come with 32" flat-screen TVs, a refrigerator, microwave, and Keurig coffee maker. Beds feature their signature Garden Sleep System. Presidential suites are available and include a whirlpool tub and living room area. This hotel has meeting and event space. Hilton Garden Inn Detroit Southfield also features a 24-hour fitness center, pool with whirlpool, and business center. Free self-parking is available, and guests have access to a complimentary, local shuttle service. This hotel has meeting and event space. Hilton Garden Inn Detroit Southfield also features a 24-hour fitness center, pool with whirlpool, and business center. Free self-parking is available, and guests have access to a complimentary, local shuttle service. The Great American Grill restaurant serves a variety of dishes including sandwiches and salads. The 24-hour Pavilion Pantry Market is available for snacks and beverages. Cafe Thai is less than one mile away. Greenfield Village and Henry Ford Museum are 16 miles from this hotel. The Palace of Auburn Hills is 20 miles away. The Motor City Casino is 18 miles away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

8.4
trivago Rating Index based on 1996  reviews from:
  • Hotels.com(8.4/10)
  • LocationExcellent  8.7 / 10
  • RoomsVery good  8.1 / 10
  • ServiceGood  7.9 / 10

Positive Reviews

positive:

Good First Impression

Guests arriving for the first time left comments about what a great first impression is made by the hotel. In particular, guests mentioned that the clean, modern and nicely decorated lobby left a positive impression and set the tone for their stay.

positive:

Good Business Hotel

A number of previous visitors to the hotel were specifically staying due to their meeting being held nearby or the hotel was actually hosting their meeting. These visitors rated the hotel positively for being close to major business in the area and for its good facilities which supported their business.

positive:

Nice Area

Visitors to the hotel commented what a lovely area the hotel is set within remarking that it has really nice surrounds. Visitors also commented that the hotel provides a great shuttle service to local attractions within a 3-5 mile radius of the hotel which was very useful during their stay.


Negative Reviews

negative:

Non-Responsive Management

A number of people had issues with the lack of response that they received from management at the hotel particularly regarding their incorrect bill and being charged for things that they did not use or amenities that they did not purchase. A common bug bear was that it took some time to even get a response from management let alone have it resolved in a timely way.

negative:

Lacklustre Staff

The staff at the hotel did not rate very highly across reviews with a common theme emerging that the staff were somewhat disinterested, rude and impolite in relation to their dealings with guests.  The people who left comments were very negative in their accounts of their interactions with the staff.

negative:

Dirty Rooms

Some guests had the unfortunate experience of encountering the remnants of previous guests who had stayed in their rooms. Hair, food and crumbs were present in the bathrooms and on surfaces much to the disgust of those reviewers who left less than positive reviews about their experience.


All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
Wellness / Spa
  1. Hot tub
Room amenities
  1. Balcony (upon inquiry)
  2. Fireplace
  3. Shower
  4. Television
Sports facilities
  1. Fitness

Arrival / Departure

  1. Check in: 15:00

Contact

26000 American Drive , 48034 , Southfield , USA
Telephone: +1(248)3571100 | Fax: +1(248)3722323 | 

Frequently Asked Questions about Hilton Garden Inn Detroit Southfield

  • Is there a pool area at Hilton Garden Inn Detroit Southfield?

    Yes, Hilton Garden Inn Detroit Southfield offers 1 pool area.

  • Are pets allowed at Hilton Garden Inn Detroit Southfield?

    Yes, Hilton Garden Inn Detroit Southfield has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Hilton Garden Inn Detroit Southfield?

    Yes, Hilton Garden Inn Detroit Southfield provides Parking for guests.

  • Where is Hilton Garden Inn Detroit Southfield located?

    Hilton Garden Inn Detroit Southfield is located in 26000 American Drive, 48034, Southfield, USA.

  • Which popular attractions are close to Hilton Garden Inn Detroit Southfield?

    Hilton Garden Inn Detroit Southfield Nearby attractions include Detroit Metropolitan Airport, Downtown, Ford Field, Financial District, Wayne State University, Detroit Zoo, NAIAS, Midtown.