Hotel HI Chicago Hostel (Chicago, USA)

With competitive rates and modern facilities, this basic accommodation struck most reviewers as being decent value for money in an often pricey city, although some experienced hostel users thought prices were steep compared to other budget options. It appealed mostly to a younger crowd; often international travelers on a budget who liked hanging out in the common areas and meeting other guests during free activities. Most reviewers thought the place was clean and contemporary with well-equipped kitchens and more than adequately comfortable beds featuring individual bedside lights. Guests mostly appreciated the free continental breakfast, but it was reportedly sometimes chaotic during the morning rush.

Guests loved being in the Loop of downtown Chicago for easy access to shopping, dining and attractions like Millennium Park and the Cloud Gate sculpture about 15 minutes' walk away.

Most reviewers described personnel as helpful and friendly with good local knowledge. However, a few reviewers thought some personnel overzealously enforced house rules at times.

It was reportedly noisy in the dorms at times due to the sound of other guests coming and going, creaky beds and occasional street noise or the sound of passing trains in certain rooms.

Critics noted occasional minor cleanliness issues in some rooms and in the shared shower facilities, but often these issues depended on the attitude of fellow guests and not just housekeeping. Negative opinions were also expressed about the lack of showers which prompted some reviewers to face queues.

Some critics thought further modernization would benefit the hostel to address issues like slow elevators, a shortage of power sockets in some dorms and occasionally patchy free Wi-Fi, although speeds were reportedly good.