Hotel Hampton Inn West Springfield (West Springfield, USA)

You will be able to enjoy a range of freshly prepared foods each morning just steps from your bedroom door. You won't need to waste time finding an alternative off-site restaurant, as the variety of food on offer caters for just about anyone.

The housekeeping staff at this hotel go out of their way to make sure each room is spotlessly cleaned before a new guest arrives. This is to ensure that no evidence of previous guests are left behind. The housekeeping staff will also maintain a high level of cleanliness throughout your stay.

You will feel right at home from the moment you enter the reception. The staff will take care of your every need for the duration of your stay to ensure that you are as comfortable as possible.

Although the rooms are generally quite spacious, the interiors can be considered as outdated. Some of the decor is looking tired, while the furniture needs refurbishing. An update in interiors would give this hotel a better image and improve the overall experience.

If you struggle to sleep at night in a noisy environment, you might have a problem with the noise levels in the private rooms. Sounds from neighboring rooms easily penetrates through the thin walls due to a lack of soundproofing, limiting the amount of privacy.

Even though most guests enjoyed their stay at this hotel, there have been several complaints regarding the uncomfortable beds provided in some rooms. This needs to be dealt with as quickly as possible, as an uncomfortable nights rest can result in an overall bad experience.