Hotel Hampton Inn Taos (Taos, USA)

The reception staff frequently receive positive reviews for their professional customer service and welcoming manner, with guests often noting they resolve issues efficiently and are pleased to accommodate special requests when possible. Guests have been particularly impressed by the hotel manager, who also doubles as the breakfast host and handles both responsibilities well. Tired travelers also love the fresh coffee and warm cookies in the lobby.

Guests have described the rooms as comfortable and spacious, with cozy Hampton beds. Most guests also enjoy waking up to the complimentary breakfast buffet, which offers plenty of hot and cold options, including eggs, sausage, make-your-own waffles, fresh fruit, pastries, and much more.

Guests who prefer a quieter atmosphere at night choose the hotel because it is a few miles outside the popular town square, which is known for its pottery, jewelry, and textile shops. Also, unlike some of the more central hotels, the Hampton Inn Taos offers free parking. Top historical sites, such as the Kit Carson Home and Museum, are a few minutes away by car.

Guests often describe the rooms as "old and tired", with worn, dated furnishings, carpet, and bathroom fixtures. The lobby was recently remodeled, and further interior renovations are underway as of 2015.

The pool is located in a separate building, and depending on the season, walking back in wet swimwear is not particularly pleasant. Some also found the pool area in need of greater maintenance.

Some guests have commented that given the building's overall condition, the housekeeping team is facing an uphill battle. Concerns range from overgrown front gardens to mold in the bathrooms.