Hotel Hampton Inn & Suites Opelika-I-85 Auburn Area (Opelika, USA)

Guests consistently commented that this hotel was within easy reach of the things they wanted to see and do in the area. They also appreciated how this property offers easy interstate access, and that it's near many shopping and dining options.

Guests discussed many instances when they had made special requests about their rooms and found that the staff happily met those needs. Furthermore, when issues arose during stays that required staff attention, the employees were typically able to respond quickly and take care of things completely.

Guests often mentioned how the breakfast was at least as good, and sometimes even better, than they hoped it would be. Guests were especially impressed at the amount of choice, and found that the breakfast helped them start their days well.

There were numerous negative comments about how the hotel's rooms don't offer microwaves and refrigerators as standard amenities, but they should. Guests thought if the hotel would have offered those things, it would have provided a better value, and therefore been more competitive.

Guests commented that the beds were hard and otherwise uncomfortable. Although the cited issues didn't prevent guests from being able to sleep, there were comments that reflected the possibility that guests may choose to stay somewhere else next time.

Guests felt that, compared to other properties they had stayed at within the chain, the rooms here were somewhat dated. Feedback reflected the opinion that it seemed some upgrades had been carried out, but that the hotel was still a bit below standard in the way it looked.