Hotel Hampton Inn & Suites Los Angeles-Van Nuys (Sherman Oaks, USA)

Overall this hotel is very well regarded. Past guests say their rooms were clean and comfortable with ample amenities ensuring they were well taken care of throughout their stay, and that rooms were well cleaned upon arrival and on a daily basis. The hotel is conveniently accessible off the I-405, ensuring those traveling by car can easily find their destination. The situation is also reportedly ideal for exploring famous areas such as Beverly Hills and Hollywood.

While most reviews of this hotel are positive, there are some reports of minor issues - but even those guests agree that the service they received upon making enquiries or complaints was impeccable. Staff are credited with responding quickly to concerns, rectifying any issues and generally demonstrating that they are capable, efficient and well-trained.

According to reviewers the breakfast provided by the hotel is great, with a range of items on offer including both hot and cold dishes. Stock is plentiful so guests encountered no trouble with limited options or running out of food at certain times.

The parking facilities provided by the hotel are a little cramped, according to past guests. This was not seen as a big issue by most, but it did mean some skill was required in order to navigate the car park.

Some guests were unhappy with the fact that there was no mini fridge or microwave in their room, finding this to be a big inconvenience - particularly the lack of refrigerator for storing groceries and the like.

A small number of reviewers encountered problems at check in, with some saying their room was ready later than the specified check-in time and others complaining about the tedious procedures for using a credit card.