Hotel Hampton Inn & Suites Kalamazoo-Oshtemo (Kalamazoo, USA)

Guests appreciated the quiet rooms at the hotel, with many saying that they got a great night's sleep. Other guests specifically mentioned the high standard of cleaning of the rooms which were said to be spotless.

The hotel is located not far from the city center with good access to the towns' amenities. Guests commented that the hotel is very handy to the local restaurants and bars which provide good options for eating out.

The staff at the hotel rated very highly across reviews with many previous guests appreciating their friendly attitudes and professionalism.  Guests also appreciated that the staff kept the coffee and tea in the lobby fully stocked so that they had a chance to relax after their long day out.

Seasoned Hampton Inn guests left comments in their reviews that were less than complimentary about the breakfast and the breakfast service at the hotel, with many saying that the food was average and the service was not up to standard of other Hampton Inn experiences.

A common theme across a number of reviews experienced by previous guests who stayed at the hotel related to both the reservation and check-in processes. Some guests did not have their reservation requests honored, whilst others had a long wait to check into their rooms, as they were not ready at the allocated time of check- in.

Guests left comments in their reviews remarking that the hotel could use a few upgrades to increase its overall comfort rating. Some guests felt the tiny bathrooms in particular required some attention, whilst others singled out the pool area for immediate upgrade.