Hotel Hampton Inn Spokane (Spokane, USA)

The front desk staff frequently receive rave reviews for their personable and professional customer service, with guests often commenting on their genuine smiles. Guests also love the fresh coffee and warm cookies in the lobby. The shuttle drivers also earn high ratings for their friendly, efficient service, and compliments also go to the chef; the breakfast buffet offers a good variety of hot and cold options, including the perennial Hampton favorite, make-your-own waffles.

Guests generally describe the rooms as very clean, well maintained, and spacious, with comfortable beds. Families particularly appreciate the convenience of the microwave and mini fridge. The pool and dining areas are also often described as sunny, inviting, and clean.

Guests enjoy the hotel's location, which offers easy access to I-90, downtown Spokane, and the Spokane International Airport, which is just four miles away. Guests also appreciate that they do not need to leave the hotel for lunch or dinner; the Sunset Bistro on site gets great reviews for its soups, salads, and sandwiches.

A few travelers in rooms facing the freeway found that the traffic noise was too loud for a good night's sleep. A few others were disturbed by a noisy heating system or by their fellow guests in the hallways.

A few guests found the furnishings a little worn, and the decor beginning to date. A few guests also found the beds uncomfortable, and wondered if the mattresses were also past their prime.

A few guests experienced a long wait in the hotel restaurant, or else ong wait for a refill of popular complimentary breakfast items. Some also found the front desk staff unable to effectively address their noise complaints or similar issues.