Hotel Hampton Inn San Antonio-Downtown (San Antonio, USA)

Guests who prefer a quieter atmosphere at night or need easy access to the Interstate appreciate the hotel's location, which is within comfortable walking distance of many top attractions. It's just two blocks from the Alamo, and the Riverwalk is about 10 minutes away on foot. The Tower of the Americas, Rivercenter Mall, and the Convention Center are also nearby.

The front desk staff have received many rave reviews for their helpful and professional customer service. Guests often report that the team is happy to recommend restaurants, provide directions, and engage in friendly conversation. After a day out in sunny San Antonio, guests appreciate the iced lemon or orange water always available in the lobby, as well as the sparkling swimming pool.

Guests often describe the rooms as comfortable, with cozy beds and "homey" decor. Young families note the corner suites are particularly roomy.

Though many guests describe their rooms as "spotlessly clean", some have identified areas for improvement. Infrequent vacuuming, "sticky" surface, and unpleasant odor seem to be the top issues.

Several guests found the walls too thin for quiet and privacy, particularly in rooms near the elevator. Some guests in rooms overlooking the pool area are disturbed by the sound of young families enjoying the water.

Guests who book the hotel based on the name alone are surprised to find that the hotel is near the Riverwalk, but not on it. While some guests appreciate the security of the large fence around the parking lot, others find it a bit alarming and wonder about the overall safety of the neighborhood.