Hotel Hampton Inn West (Columbus, USA)

Guests have found the service at this Columbus hotel is of a good standard. The staff is described as friendly and welcoming and guests note that even during busier periods, basic services such as check-in and room allocation run reasonably smoothly.

The location of this hotel has proved popular with guests, not least because of the easy access from the Interstate. Guests have appreciated the shopping and dining destinations in the immediate area as well as noting the reasonable driving distance to downtown Columbus.

Guests have been consistently impressed with both the selection and quality of the hotel’s on-site facilities. Highlights have included the clean and well-maintained pool and the new equipment in the business centre. Guests have also found the fitness equipment is of a good standard.

Reviews of this property reveal various disappointments concerning the standard of the rooms. Guests have encountered some maintenance issues as well as finding the rooms fairly dark. The Wi-Fi, although reliable during the day, is said to become a bit patchy in the evenings when there are more users.

Feedback from guests about the breakfast here tends to be a little varied. Some have found it to be of an acceptable standard but the general consensus appears to be that the quality is below what you might reasonably expect from this hotel brand.

While noise doesn’t appear to be a constant issue here, guests have noted occasional noise from the hallways. Plus, rooms near the ice machines warrant additional noise concerns.