Hotel Hampton Inn Chicago-Naperville (Naperville, USA)

You will appreciate waking up to a daily free breakfast when staying at this hotel. Most guests have appreciated this perk and have had positive things to say about what was offered. .

If customer service is important to you, most people have had positive things to say about it. There have been generally positive remarks about the easy check in process as well as staff friendliness and willingness to assist guests with questions or issues they had during their stays at this property. .

You can't beat the location. This hotel is situated near the Naperville Riverwalk and all its shops and eateries. It is also not too far away from Chicago, an added bonus. .

Air and heat units have been said to cycle on and off all night; some guests said this made their stay a little too noisy. .

There have been numerous comments about the lack of refrigerators and microwaves in rooms; if these things were added, several people would have had a much more enjoyable experience. .

There also have been a number of complaints about hotel cleanliness and housekeeping standards. While some guests said they found the accommodations to be clean, other people mentioned issues such as the pool being too dirty, bedding being too outdated, dirty elevators and hallways and the housekeeping team not always being on top of things or cleaning rooms in a timely fashion. .