Hotel Hampton Inn Boston-Natick (Natick, USA)

The front desk staff and breakfast hosts receive many positive reviews. Guests often comment on their smiling faces and accommodating approach to special needs or requests. The shuttle drivers also earn kudos for polite and professional services, while the housekeeping department is often praised for keeping the rooms "spotless.".

The guest rooms are generally described as very clean, modern, and spacious, with comfortable beds. The breakfast room is similarly large, with tasteful decor and plenty of space. The complimentary breakfast buffet receives many rave reviews for its variety and presentation, and many guests also enjoy the neighboring restaurant, SKYBOKX 109 GastroSports.

Many guests find the location convenient, noting it is not far off I-90 and about 30 minutes outside of Boston when the traffic is flowing. It is also just a few minutes down the road from the Natick Mall, and guests with a flight to catch like that the Logan Express Bus stop is within walking distance.

Several guests have noted an unpleasant smell in the hallways, elevator, or vending machine area. A few were also disappointed to detect cigarette odor in their non-smoking rooms.

Though the breakfast buffet is generally well received, a few guests have been disappointed in the food quality or presentation. Others have noted that though there is plenty of space, it is sometimes necessary to wait for a table during "prime time".

A few guests have found the walls too thin for a good night's sleep, noting they were able to overhear their neighbors speaking at a normal volume. Some have also reported maintenance issues such as peeling paint, missing drawer handles, and worn carpets.