Hotel Hampton by Hilton Oxford (Oxford, United Kingdom)

The hotel is extremely clean and very well maintained by the staff. It is a new hotel and that is reflected by the hotel facilities as well as its rooms which also bear a modern fresh look.

The custom made Hampton beds are very comfortable as described by the guests and make for a good night’s rest. The specially designed mattresses provide enduring support without being too hard.

The hotel is right next door to the Ozone Leisure Park a multiplex which has a swimming pool, gym and several restaurants. This provides a lot of dining and entertainment options for guests staying at the hotel. The Kassam Football Stadium is also adjacent to the hotel.

Guests left disappointed with the service offered at the hotel which fell short of the Hilton standards.  The staff  is not helpful and untrained in certain situations, most notably when handling customer complaints.

Many guests had problems with the size of the rooms which were not only expensive but also very small. Guests report to having problems moving around in their rooms.

Many guests have been left disappointed with the quality of complimentary breakfast served at the hotel. The options are plenty but lack taste and keep getting finished and the staff was also  very slow to replenish them.