Hotel Grasmere Court (Keynsham, United Kingdom)

Guests reported that the staff were usually very pleasant to deal with and seemed eager to resolve issues as quickly as possible. Furthermore, guests said the staff were friendly regardless of arrival times.

Guests were very pleased by the breakfast offered here, and mentioned there are options available for vegetarians as needed. They said the food was freshly cooked and well presented. Together, these qualities made guests feel the breakfast was a worthwhile way to start the day.

Guests appreciated how this hotel has a spacious car park. Many stayed here because they needed a stopover point during a longer journey. They commented it was good for their peace of mind to be able to find a on-site place to park as soon as they arrived, rather than struggling while looking for street spaces.

Some guests found their sleep was mildly disturbed because they could easily hear exterior sounds. There were some instances where guests clarified that they were not bothered by traffic noises, but sometimes noticed people talking in other rooms, or the sounds of staff helping guests in other parts of the property.

Be aware that guests sometimes complained about their room sizes, and mentioned other accommodation options in the hotel seemed to be larger even if they were the same price as the smaller ones. If you are concerned, it may be worthwhile to inquire about which rooms are largest when booking.

Guests frequently commented that the hotel's rooms are in need of refurbishment because they looked very worn. They added that the property's public areas are much more up to date, leading some to say it's obvious that the management had certain priorities.