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Hotel Golden Palms Motel (Geelong, Australia)

Hotel Golden Palms Motel (Geelong, Australia)

About Golden Palms Motel

The Golden Palms is a short ten minute drive from the popular Torquay Beach. Offering modest, family-run accommodation close to Geelong. All rooms are air-conditioned and include cable TV, a small fridge, plus tea and coffee making facilities. Bathrooms are en-suite and contain full-length mirrors, some units include spa bathtubs. There is free on-site parking at the motel, immediately outside each guest room. There is also free Wi-Fi included in all areas, plus the rooms of the property are all non-smoking. Breakfast can be served to guests in their rooms, at an additional cost. The rooms also contain microwaves and toasters, plus there is an outside BBQ area for guest use as well. Geelong town centre is a ten minute drive away from the Golden Palms, whilst the Waurn Ponds Shopping Centre and the Geelong Baseball Centre are just five minutes on foot. Avalon Airport is twenty minutes from the property.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

  • LocationExcellent  8.6 / 10
  • RoomsVery good  8.1 / 10
  • ServiceExcellent  8.8 / 10

Positive Reviews

positive:

Superb customer service

Dozens of reviews positively comment on the owners of the motel, praising them for their personal and friendly approach. There are regular reports of occasions where the owners have been overly flexible to help guests with issues that arise. Guests feel that the customer service is a major positive here.

positive:

Clean and spacious rooms

The rooms of this motel are consistently rated highly for cleanliness levels, a factor which many guests feel creates a more welcoming and comfortable stay. Reviews also mention the rooms to be of a good size, with spacious bathroom areas also.

positive:

Free off-street parking

Parking is available for all, with the majority of guests being able to park directly outside their rooms. This factor is appreciated by multiple reviews which state that it adds an extra element of security and convenience.


Negative Reviews

negative:

Dated decor and facilities

The motel receives criticism for it's dated feel, with several reviews reporting tired and not fully-functioning equipment. The showers are said to be in a below average condition, plus the furniture of the rooms is frequently labelled as worn and old looking.

negative:

Poor quality Wi-Fi

Although complimentary Wi-Fi is supplied, the strength and reliability of it is regularly questioned. Guests mention that the Wi-Fi does not reach all areas of the property, plus it is very temperamental and often cuts out or has sustained periods of slow speed.

negative:

Limited cutlery and crockery in rooms

There are microwaves and toasters in the rooms however reviews regularly mention the lack of cutlery and crockery available. Guests would prefer to have more equipment to utilise the existing appliances in the rooms, suggesting that this would be a greatly appreciated addition.


All amenities

Property amenities
  1. Express check-in
  2. Parking
  3. Terrace
  4. Porter service
For children
  1. Cot
Room amenities
  1. Openable windows
  2. Television
  3. Central heating
  4. Electric kettle
Sports facilities
  1. Golf course
Accessibility
  1. Accessible parking

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 10:00

Contact

234 Torquay Road , 3216 , Geelong , Australia
Telephone: +61(3)52431077 | 

Frequently Asked Questions about Golden Palms Motel

  • Is there a pool area at Golden Palms Motel?

    No, Golden Palms Motel doesn’t offer pool areas.

  • Are pets allowed at Golden Palms Motel?

    No, Golden Palms Motel doesn’t allow pets.

  • Is parking available at Golden Palms Motel?

    Yes, Golden Palms Motel provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Golden Palms Motel?

    Check-in at Golden Palms Motel is available from: . Check-out time is by .

  • Where is Golden Palms Motel located?

    Golden Palms Motel is located in 234 Torquay Road, 3216, Geelong, Australia.