Hotel Gateway (Newport, United Kingdom)

In terms of room hygiene, this aspect of the hotel was routinely commended by most previous guests. From the bedsheets to the bathrooms, all areas of the rooms were typically considered to be clean and well-maintained.

Most former visitors were really happy when it came to the service they received when staying at the accommodation. Although their availability was criticised at times, the staff members were regularly regarded as nice and helpful.

Although the quality of certain items was questioned on occasion, the hotel's complimentary breakfast was well-received overall by past guests. The full English and continental breakfast offerings were judged to be tasty and plentiful for the most part.

Whether it was passing traffic, trains or other sources, external noise has been an issue for numerous former visitors that stayed at the accommodation. Furthermore, the location was also seen as not the most central or welcoming overall.

Select rooms at the hotel have been described as overly small and cramped by previous guests. This combined with the lack of air conditioning has also caused some to regard the rooms as hot and stuffy during warmer climates.

Based on the general sentiments of recent visitors, the quality of the Wi-Fi was often seen as a negative aspect about the accommodation. In particular, the wireless Internet was often said to be unreliable - to the point where some couldn't even gain access to the Wi-Fi.