Hotel Fraser Place Namdaemun Seoul (Seoul, South Korea)

The hotel is close to many tourist attractions like the market, public transportation and plenty of eateries. Guests were able to easily move around and eat out in places with reasonable prices and take the subway without much hesitation.

The rooms and bathrooms were very modern. For example, the bathrooms have electronic toilets and waterfall showers. There's also a gym and a panoramic bar and various freebies such as the shuttle to the station. There are also rooms with kitchenettes and modern décor.

Most guests were impressed with the professional attitude of the staff members who never let their emotions take the best of them. They would greet guests with a friendly smile and speak English well. They are prompt with check-in process and resolve issues in a professional manner.

Guests who stayed at the hotel found in the morning that free breakfast is only available for one guest which they found odd. They thought it was a way for the hotel to make money from extra people and breakfast was not exceptional for the price.

Some guests could not sleep at night or into the early morning because the traffic or normal city noise was too loud to let them relax. One guest was awakened in the early morning by opera music and another heard the people using the gym.

Some returning guests came back to the hotel after having a positive experience the first time. Upon the second time, they ended up wondering what went wrong. Whether it was different staff, different room and facilities not working properly, they were left disappointed.