Hotel Four Points by Sheraton Omaha Midtown (Omaha, USA)

The staff at this Omaha Comfort Inn location appear to be service superstars. Friendly and accommodating, they keep the check-in procedures to a bare minimum, speeding guests along towards a good night’s rest as swiftly as possible.

Guests were pleased to find that the rooms at this budget property are kept clean and tidy. This is something that helped to offset the older appearance of the building, raising the overall profile of the hotel.

This property featured a solid breakfast menu with plenty of hot options, something that was much appreciated by many. Additionally, those passing through Omaha felt that this hotel was well-situated for good access to Midtown Crossing, Creighton University and the wider downtown area.

There were widespread reports here of damaged room interiors. Holes in walls and stains on carpets were a consistent issue, as were missing curtains and flaking shower ceilings. Many guests felt that repairs to rooms were needed urgently.

In addition to rundown rooms, a number of visitors commented that noise from adjacent units was a particular problem at this Comfort Inn location. In addition to sporting holes, a number felt that walls were too thin here, with many reporting being disturbed by the noise of guests above and adjacent to their units.

Given the property’s worn appearance and overall basic amenities, a number of guests commented that the room rate here was exorbitant. Many also noted that prices at this hotel fluctuated wildly, with the price of guest accommodation heavily influenced by a sudden influx in demand due to conferences, events, etc. Guests understood this practice to a point, but felt that asking prices here were just too steep given the hotel’s overall ambience.