Hotel Fairfield Inn Erie Millcreek Mall (Erie, USA)

The inn is located within walking distance from a shopping mall and plenty of eateries to eat out in. Guests did not have to worry about moving too far away from the hotel. Also, within a short driving distance many found the parks and beach to be conveniently located. .

Most guests agreed the inn's staff members were friendly and had a professional attitude. For example, when guests had an emergency like the need for an extra room, the front desk was able to quickly resolve the issue. Many were pleasantly surprised with the friendliness of the staff and remembered them by name.

The rooms and accommodations were found to be modern and up-to-date. The linens, drapes and overall décor are modern and refreshing. The hotel is also pet-friendly which was a relief to many guests who brought their pets.

Some guests were truly disappointed with the uncared for state of their rooms. For example, one guest who had personal and professional experience with the hotel name brand was particularly shocked with the rooms not being serviced and the uncleanliness of the rooms. .

Some guests experienced loud noises coming from their next door neighbors. For example, they could hear children stomping and running in their rooms or hallways. Noise could be heard in the late night hours of people not sleeping but running back and forth or listening to loud music. .

The complimentary breakfast was not seen as a good amenity by some guests who found it to be of low quality. The cooking skills were not the beds as the eggs had a strange consistency or taste, while some guests didn't even have a chance to get eggs or milk while still in an early hour. Guests were hoping for a much tastier meal but found it to be not very good. .