Hotel Extended Stay America Suites - Madison - Junction Court (Madison, USA)

Many guests have found the rooms at this hotel to be clean and well maintained. Although the cleaning staff doesn't clean each room every day, the rooms are always thoroughly cleaned before new guests arrive, which ensures that they're in good shape for the beginning of your stay.

Numerous guests have had positive interactions with the hotel's staff. The front desk staff is always smiling, according to guests, which helps make the check-in experience a positive one. Guests have found staff members to be highly approachable and easy going throughout their stays.

Guests have found the location of this hotel to be convenient. The property sits outside of the downtown area right along U.S Route 14, yet is just a short drive from the University of Wisconsin and West Towne Mall, which guests have appreciated.

Past guests have complained that the beds at this hotel are advertised as being queen size, but are actually full size beds. In addition, guests have found the beds to be uncomfortable. This has been an issue because people tend to stay at this property for lengthy periods and the uncomfortable beds have made them sore.

The breakfast offerings are quite limited at this property and guests would have preferred to have more options available. Guests have also mentioned that the quality of the food isn't all that great at this hotel.

There have been complaints about the lack of amenities available at this property. Seemingly simple items like ice machines and dishes aren't standard at this hotel, so guests will have to come up with alternative plans if they wish to have access to these amenities.