Hotel Extended Stay America Suites - Dallas - Greenville Avenue (Dallas, USA)

Reviewers welcomed the location of this property in north-eastern Dallas as it was easily reached from highway I-635. Moreover, there was a selection of restaurants nearby to suit most tastes and budgets. Another bonus was the proximity of bus stops, petrol stations and shopping options. Motorists welcomed the free parking and also said it was easy to get to city attractions, industrial areas, amusement parks, sports venues, shopping malls, airports and golf courses.

Many travellers described their rooms as functional but clean, spacious and well-kept. Travellers on extended stays were pleased that they could easily prepare light meals at their own leisure in the fully-equipped kitchenettes. Those prioritizing affordability frequently commented that they got decent value for money thanks to the usually affordable room rates for the area.

There was lots of praise for the friendly, helpful and informative members of staff, who reportedly offered a good level of customer service. Animal owners appreciated the pet-friendly policy.

The free Wi-Fi network disappointed some critics, who occasionally claimed speeds were slow. There were also reports of maintenance and cleanliness issues in several rooms. These included flickering lights, non-functioning air-conditioning units, tired-looking decor, broken shelves, stained bedding and bedroom floors that could have been more thoroughly cleaned. Moreover, some critics were annoyed that the free housekeeping came just once a week.

Lingering smoky odours and musty smells proved to be off-putting for several visitors. Light sleepers occasionally claimed it was too easy to hear nuisance noise from adjacent rooms and corridors.

Many diners welcomed the simple free breakfast. However, some critics claimed the range of food and drink options was lacking.