Hotel Extended Stay America Suites - Columbus - Polaris (Columbus, USA)

Guests liked the way there plenty of dining options nearby to suit all tastes and budgets. Furthermore, this property in northern Columbus, Ohio was close to a major shopping mall packed with retailers and more places to eat. Motorists loved the proximity of Interstate 71 and said it was a doddle to reach downtown Columbus plus local attractions, sports venues, golf courses, universities and the airport. The ample free parking was another bonus.

The well-equipped kitchenettes were a hit with those on longer stays because they could easily prepare light meals any time they liked. Moreover, the rooms were often described as pleasant, clean and well-maintained. Guests who were prioritizing affordability often commented that they got good value for money due to the usually competitive room rates for the area.

Many reviewers spoke highly of the pleasant, professional and helpful members of staff, who offered a warm welcome and seemed happy to ensure guests had a pleasant stay. Animal owners were pleased with the pet-friendly policy.

Some critics were disappointed by the free grab-and-go breakfast, claiming there were limited food and drink options on the menu.

Travellers in certain rooms had misgivings about cleanliness standards and claimed they came across problems such as bathrooms that could have been more comprehensively cleaned, lingering smoky smells and food odours. For some critics, the free weekly housekeeping wasn't offered frequently enough.

Even though the availability of a free Wi-Fi service was a bonus for most guests, some critics claimed the network underperformed. Issues reported included occasionally sluggish network speeds and a signal that was prone to dropping.