Hotel Extended Stay America Suites - Columbus - NE - I-270 (Columbus, USA)

Guests loved the location of this property in the north-eastern outskirts of Columbus, Ohio, as it put them just moments from Interstate 270 and was also within walking distance of a major shopping mall. Motorists welcomed the free parking and said it was simple to get to downtown Columbus plus area attractions, golf courses, sports venues, academic institutions and the airport. Furthermore, there were handy conveniences in the surrounding area such as petrol stations, bus stops and lots of places to eat to suit all budgets.

Lots of reviewers felt they got reasonable value for money thanks to the usually affordable room rates for the area. According to many guests, the rooms were often quiet and more than sufficiently clean, tidy and comfortable for their requirements. Features like the cosy beds and well-equipped kitchenettes appealed to travellers too.

The reportedly professional, helpful and pleasant members of staff provided good customer care and seemed dedicated to looking after guests well. Those travelling with their four-legged friends liked the pet-friendly policy.

The free Wi-Fi network was a welcomed bonus for many guests. However, some critics had misgivings about the service, claiming they occasionally encountered sluggish speeds or a signal that was prone to dropping.

Some critics expressed disappointment at cleanliness and maintenance issues in certain rooms. These included leftover food and litter, bathrooms that could have been more thoroughly cleaned, accumulations of dust, musty smells and outdated decor. The free weekly housekeeping wasn't offered often enough, some critics claimed.

Diners were sometimes underwhelmed by the free takeaway breakfast offering of granola bars, muffins, coffee and pieces of fruit.