Hotel Ernespie House (Castle Douglas, United Kingdom)

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Hotel Ernespie House (Castle Douglas, United Kingdom)

About Hotel Ernespie House

The Urr Valley Hotel is three-star rated and set in 14 acres of woodland and gardens. The hotel is just over a mile from Castle Douglas. En-suite rooms at The Urr Valley Hotel feature a flat-screen TV and tea and coffee facilities. Upgrades include a four-poster bed and fireplace. Room choices include twin, double and family; the latter sleeps up to four people. The hotel is pet friendly. A surcharge may apply for services. These include: storage of walking and cycling equipment and facilities for laundry, drying and ironing, Free parking is available and free Wi-Fi is in the public areas. The restaurant serves breakfast, lunch and dinner selections; in addition to a Sunday Carvery and daily bar meals. Restaurants in nearby Castle Douglas include Carlo’s, Nico’s and the Jade Palace. The hotel is a popular base for tourists, cyclists and walkers, as they explore this Dumfries and Galloway region.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Ernespie Road, DG7 3JG, Castle Douglas, United Kingdom

Rating overview

7.2
trivago Rating Index® based on 131  reviews from:
  • Hotels.com(8.4/10)
  • Location
    Very good  8.3 / 10
  • Rooms
    Okay  6.3 / 10
  • Service
    Fair  7.4 / 10

Positive Reviews

positive:

First class breakfast.

The freshly cooked breakfast is excellent in quality and portion size. If you've never tasted Haggis before, you will leave the breakfast table with that being ticked off your ‘must do' list!

positive:

It's a dog's life!

With acres of garden and woodland, it would be a real shame if the hotel wasn't pet friendly … but it is and your pet dog can romp around with the owners' dogs to their hearts contentment. Doggy heaven!

positive:

An uphill struggle, but they are getting there.

There's 300 years of upgrading to complete here and great inroads have already taken place. Rooms are taking shape and regular visitors - there are quite a few - notice an ongoing improvement. As it is, the hotel offers great value and a very warm welcome from chatty owners and friendly, helpful staff.


Negative Reviews

negative:

Drinks don't match the food.

Food, for the main part, is very good and freshly prepared. They have yet to extend this quality to the drinks area where beer is cloudy and tastes rotten and the wine is presumably bottled by Sarson's. It has a very vinegary taste and is vastly overpriced.

negative:

Rooms are in a bad state.

There is obviously a very extensive renovation programme going on, but paying guests shouldn't have to endure: cold rooms, no bathroom curtains, the room covered in dust and no hot water due to poor water pressure.

negative:

‘Lead, kindly Light … amid th'encircling gloom'.

There is some encircling gloom here and whilst it will probably be great on completion, it might have been better to close while the work is being completed ... or offer compensatory discounts! However, if venturing out at night, you will need to take a torch as, currently; the path leading to the hotel is unlit ... and gloomy.


All amenities

Property amenities
  1. Café
  2. Entrance Hall/lobby
  3. Express check-in
  4. Parking
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Openable windows
  4. Television
Sports facilities
  1. Golf course
Suitable for
  1. Gay friendly
Accessibility
  1. Accessible parking
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 10:00

Contact

Ernespie Road , DG7 3JG , Castle Douglas , United Kingdom
Telephone: +44 1556209096 | Fax: +44 1556209096 | 

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