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Hotel Embassy Suites by Hilton Nashville South Cool Springs (Franklin, USA)

Hotel Embassy Suites by Hilton Nashville South Cool Springs (Franklin, USA)

About Embassy Suites by Hilton Nashville South Cool Springs

Embassy Suites by Hilton Nashville South Cool Springs is situated in the Cool Springs Corporate Center, just off if I-65 in Franklin, Tennessee. Embassy Suites by Hilton Nashville South Cool Springs offers guests an array of two and three-room suites. All configurations feature separate living areas, Wi-Fi, fridges, coffee makers and microwaves. Accessible rooms are available. This Embassy Suites location features Wi-Fi access in public areas as well as a business center and ample meeting space. Guests can relax in the property’s on-site pool, sauna and whirlpool. The property also offers a complimentary shuttle service for destinations within a five-mile radius of the hotel. Guests can enjoy a complimentary made-to-order breakfast as well as an evening reception featuring snacks and drinks. The on-site Athletic Club Bar & Grill serves up sandwiches, grills and seafood. This property is close to historic downtown Franklin and Cool Springs Galleria.

Top amenities

  • WiFi in lobby
  • Free WiFi(Unavailable)
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

8.4
trivago Rating Index® based on 2689  reviews from:
  • Hotels.com(8.4/10)
  • LocationExcellent  (9.0 / 10)
  • RoomsVery good  (8.3 / 10)
  • ServiceExcellent  (8.8 / 10)
  • CleanlinessExcellent  (8.8 / 10)
  • Value for moneyVery good  (8.0 / 10)

Positive Reviews

positive:

Excellent for meetings

Set right in Cool Springs Corporate Center, this hotel was extremely popular as a venue for local meetings and conferences. Staff appeared to be in their element when catering for these types of events, providing seamless assistance and support for conferences large and small.

positive:

Handy location

This property’s interstate location ensured that it was perennially popular with those passing through the area. Not only did this put historic downtown Franklin in easy reach, but this interstate location provided great onward access to Nashville.

positive:

Outstanding atrium

This hotel’s atrium was its outstanding visual feature; guests loved the airy look and feel of the space. This public area added considerable appeal to this property.


Negative Reviews

negative:

Long lines for late check-in

This hotel has a check-in time of 4 p.m., which many found to be far too late for their liking. Additionally – when the front desk did finally begin to assist arriving guests – many found that long lines for check-in were a considerable issue. Understandably, this made for some poor impressions and did have a negative impact on a number of guests.

negative:

Hot rooms, cold breakfasts

There were consistent reports here of hot and even stifling units, especially on the upper floors of this property. In stark contrast to this, many reported that the cooked-to-order breakfasts here – especially the egg dishes – were served absolutely stone cold.

negative:

Signs of renovation still evident

While the recent revamp of this property is appreciated, many reported spotting tell-tale signs of refurb. Masking tape on fixtures was a particular problem and gave rooms a cheap, low-budget feel.


All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
  5. Lift
  6. Gym
  7. Parking
  8. Terrace
  9. Porter service
  10. Pets allowed
  11. Hotel bar
  12. Indoor swimming pool
For children
  1. Cot
Wellness / Spa
  1. Sauna
Room amenities
  1. Balcony (upon inquiry)
  2. Openable windows
  3. Television
  4. Central heating
  5. Electric kettle
  6. Air conditioning
  7. Pay-TV
  8. Satellite TV
  9. Desk
  10. Sitting area
  11. Safe
  12. Cable TV
Sports facilities
  1. Fitness
Theme / Type
  1. Convention hotel
Accessibility
  1. Accessible hotel
  2. Accessible bathroom
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 11:00

Contact

820 Crescent Centre Drive , 37067 , Franklin , USA
Telephone: +1(615)5155151 | Fax: +1(615)5155152

Frequently Asked Questions about Embassy Suites by Hilton Nashville South Cool Springs

  • Is there a pool area at Embassy Suites by Hilton Nashville South Cool Springs?

    Yes, Embassy Suites by Hilton Nashville South Cool Springs offers 1 pool area.

  • Are pets allowed at Embassy Suites by Hilton Nashville South Cool Springs?

    Yes, Embassy Suites by Hilton Nashville South Cool Springs has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Embassy Suites by Hilton Nashville South Cool Springs?

    Yes, Embassy Suites by Hilton Nashville South Cool Springs provides Parking for guests.

  • What time is check-in and check-out at Embassy Suites by Hilton Nashville South Cool Springs?

    Check-in at Embassy Suites by Hilton Nashville South Cool Springs is available from: . Check-out time is by .

  • Where is Embassy Suites by Hilton Nashville South Cool Springs located?

    Embassy Suites by Hilton Nashville South Cool Springs is located in 820 Crescent Centre Drive, 37067, Franklin, USA.