Hotel Embassy Suites by Hilton Lexington Green (Lexington, USA)

The front desk and management staff have received many rave reviews for their genuine smiles, knowledge of the area, and professional customer service. Many guests appreciate the free ride to and from the Blue Grass Airport or over to the Fayette Mall, noting that the shuttle drivers are prompt and courteous.

Many guests describe the rooms as spotlessly clean and cozy.The two-room layout is a hit with families and couples on opposite sleep schedules, many of whom rate the beds as exceptionally comfortable as well. The sunny outdoor pool is inviting and well maintained.

Guests often rave about the hotel's location, noting that it is next door to a nice independent bookstore, with a large, upscale mall steps away as well. Many of the city's equine attractions are within a short, including the Keeneland Racing Course, Red Mile, Kentucky Horse Park, and the International Museum of the Horse. The University of Kentucky is also close by. Parking is free.

Guests often mention that the rooms have an "old and tired" feeling, with worn, dated furnishings, carpet, and wallpaper. Some also find the bathrooms uncomfortably small.

Several guests have noted that the hotel does not offer complimentary newspapers or coffee in the lobby, and they miss these hospitable touches. Some were also surprised to find their rooms included a mini fridge but no microwave.

Some guests do not care for the hotel's atrium design, which tends to amplify the noise from the lobby and hallways. Though closing the door from the bathroom and bedroom helps a lot, guests on the pull-out couches in the living space may be in for a late night or early morning.