Hotel Econo Lodge & Suites North Syracuse (Syracuse, USA)

Air passengers using Syracuse Hancock International Airport felt this discount hotel's location suited them well as it put them so close to the terminal building. Moreover, there were handy conveniences in the surrounding area such as places to eat, petrol stations, bus stops and shopping options. The location just off Interstate 81 in the northern suburbs of Syracuse also appealed to drivers because it enabled easy access to downtown plus local attractions, academic institutions, beauty spots, golf courses and shopping centres. Another bonus was the free parking.

Reviewers often experienced good customer service. Many sang the praises of the welcoming, friendly and obliging employees. Those travelling with their furry friends were chuffed with the pet-friendly policy. The simple complimentary continental breakfast proved popular with many diners.

According to many guests, the unpretentious were functional and more than sufficiently clean, tidy and spacious for a quick stay. There was praise for the comfy beds and the way selected rooms and suites added hot-tubs. Budget-conscious reviewers frequently said they got fair bang for their buck thanks to the often affordable room rates.

Although plenty of travellers welcomed the free Wi-Fi network, some critics occasionally expressed disappointment at slow speeds or an unreliable signal.

Several critics voiced concerns about cleanliness issues like bedroom floors and bathrooms that could have been more vigorously cleaned, stained sheets and build-ups of dust and hair. Maintenance issues reported in some rooms included slow-draining water, temperamental lighting, damaged locks, cigarette burns and litter left behind by previous occupants.

According to several critics, there were unpleasant smells in certain rooms. These included lingering smoky odours and musty smells.