Hotel Drury Inn & Suites San Antonio Northwest Medical Center (San Antonio, USA)

Guests were very impressed about how friendly and accommodating the staff members were at this property. There were many reports of the staff going out of their way to provide help, and always doing so with genuine smiles. The obvious attention to great guest service was something that was consistently appreciated.

Guests loved of this hotel provides a lot of free items for the people who stay here. For example, you get a daily allotment of free long distance telephone Minute, along with a free breakfast, and a free evening social time that includes hot snacks and free beverages.

Because of the great experiences they had, many guests commented they would eagerly stay here again the next time they were in the area, and be sure to recommend the property to friends. Additionally, some guests who stayed in hotels a lot mentioned that this property was among the best they had ever used.

When they got to their rooms, some guests noticed that the housekeeping staff missed a few things. Some discovered items of clothing left over from other guests, and others noticed small downsides like crumbs on the floors or chairs.

From time to time, guests noticed a few bugs in their rooms. Usually, the critters were cockroaches or crickets, but this issue seems to be a fairly limited one that was not a problem for most guests.

Guests commented that the soundproofing between the rooms was not good enough, so they were able to easily hear things like other guests talking or flushing their toilets. Usually, this problem did not prevent guests from getting sleep, but if you are concerned, bring earplugs.