Hotel Diamond Beach Resort (Krabi, Thailand)

Guests really appreciated the proximity to the pier. It was from here that they could catch quick boat rides to some of the best beaches in the area. While some found this inconvenient, most considered it a unique and charming way to get around.

Though it is close to the pier, guests describe the location as some way from the town. The town does not get high marks, so this was a benefit in the guest's mind. It was said to be relatively quiet, and while the beach out front was not the best, it was not as crowded as many others.

Several guests mentioned that the rooms were much more spacious than they had expected. They certainly were not getting on their room-mate's nerves by bumping into them all the time.

This was perhaps the most common compliant. It was said that there were generally no staff members on duty who could speak even basic English. This created great difficulty in communication, and many guests it meant their needs couldn't be properly fulfilled.

A few guests mentioned that their shower was simply part of the broader bathroom, without any sort of screen. As a result, whenever they took a shower the floor and entire room would be flooded.

Guests mentioned significant problems with cleaning. They said that rooms would only be cleaned if they requested this to be done, which they found a bit odd. This was especially difficult due to the lack of English skills.