Hotel Quality Inn & Suites Orlando East - Ucf Area (Orlando, USA)

Guests visiting the University of Central Florida choose this hotel for its affordability and convenient location. It may be a pretty basic hotel, but with the price you pay you can't complain too much.

Many guests comment on how comfortable the beds are – essential for a good night's sleep. They are also often surprised that the rooms are so spacious and like having in-room facilities such as microwaves and refrigerators.

The staff are found to be attentive and friendly on the whole. Guests appreciate their smiling disposition and willingness to help.

This old hotel seems to be getting run down and is poorly maintained. Guests would classify it as a motel rather than a three star hotel. The rooms appear neglected and unclean with guests regularly complaining of foul odors and lack of housekeeping. The air-conditioning in particular is in a poor condition. It rarely works effectively - and when it does it makes lots of noise or cuts out after a certain amount of time.

Whilst having breakfast included is a good thing, it is doubtful whether many guests would choose to pay for it if it wasn't. Not only is the choice severely limited, what is served up is of a very poor quality.

Guests often find themselves paying extra charges that they weren't expecting, such as hidden service fees not mentioned at the time of booking. Some even find themselves obliged to upgrade to more expensive rooms or suites on arrival.