Crystal Suites Chez Helena offers elegant apartment accommodation located in Kraków’s historical Jewish quarter. Each apartment is individually decorated and air conditioned and features a fully equipped kitchenette including refrigerator, microwave and dishwasher. Complimentary toiletries, bottled water and tea and coffee are provided. Other room features include free Wi-Fi, TV with satellite channels, a desk, iPod docking station, ironing facilities and an in-room safe. Services offered, at a surcharge, include airport transportation, a grocery shopping service, in-room massages, trips and tour bookings and for special occasions, party balloon decoration in the apartment. Guests are offered a buffet breakfast each morning at an additional cost. Located in Kazimierz, Crystal Suites Chez Helena is within 20-minutes’ walk of attractions such as the Old Synagogue, the Galicia Jewish Museum, Wawel Castle and the Old Town’s Main Market Square.
The apartments are within easy walking distance to many sites and attractions, as well as being close to a choice of cafes, pubs and restaurants. The centuries-old Remuh Synagogue is a minutes' walk away, for nightlife Plac Nowy is a five-minute walk away and the Old Town's Main Market Square can be reached within 20-minutes' walk.
The staff are warm and friendly, with guests commenting that the service was both excellent and memorable. Guests commented that they were made to feel welcome and that staff often went out of their way to ensure their comfort and accommodate special requests where possible.
Set in a a beautiful historic building, the inside of the apartments are modern and decked with elegant furnishings. Guests have commented that the apartments are spacious, warm and cosy and full of natural light. Some also feature a small balcony which are particularly lovely to use in the summer months. The beds are comfortable and the addition of a kitchenette is convenient for guests who wish to prepare a snack or meal.
While most guests were happy with the high level of service received, some guests reported the occasional minor cleaning oversight.
The apartments do not have lift access. Some apartments, such as the Penthouse, are accessible only by stairs which may be an issue for elderly guests or those with mobility issues.
While most guests gave positive reviews about the furniture, a few guests commented that the couch and sofa bed were not very comfortable and the overall comfort of the apartment would be improved if these items were replaced.
No, Crystal Suites chez Helena doesn’t offer pool areas.
No, Crystal Suites chez Helena doesn’t allow pets.
No, Crystal Suites chez Helena doesn’t provide parking.
Check-in at Crystal Suites chez Helena is available from: . Check-out time is by .
Crystal Suites chez Helena is located in ul. Szeroka 14, 31-053, Kraków, Poland.
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