Hotel Court Plaza Inn & Suites of Mackinaw (Mackinaw City, USA)

Court Plaza Inn & Suites of Mackinaw is located in a quiet area that's still close to many attractions, shops and restaurants. Guests reported that the area feels safe at all hours, everything is within walking distance and the hotel is easily accessible off a main highway. .

Staff members are excellent when it comes to providing guests with a stress-free stay. Guests reported that staff members are friendly and provide a hearty welcome to guests upon arrival. Also reported was staff members who accommodate guests with special requests, cleaning staff who provide extra items with no issues, problems that are resolved immediately and staff who are helpful with any questions guests have.

Guests reported that the rooms are immaculately clean and spacious enough to allow plenty of movement and storage space for personal items. Also reported was comfortable beds with fluffy pillows, good soundproofing and Wi-Fi that always works. .

Guests reported that it's very hard to get a decent temperature in the rooms at Court Plaza Inn & Suites Mackinaw. Rooms are either too hot or too cold due to hard to use and finicky heating and air conditioning units. .

The breakfast served each morning is of poor-quality and there isn't much to choose from. Guests reported that hot items are served cold, many items are not fresh, there is a lack of staple breakfast items such as oatmeal and juice, the portions are small and guests only have a one-hour window to get breakfast. .

There have been reports that the hotel and even in the rooms smell like cigarette smoke even though there's not supposed to be smoking in the hotel. Some guests reported seeing people smoking very close to entrance ways and windows and that staff try to mask the smell with air fresheners.