Hotel Comfort Suites Keeneland (Lexington, USA)

Although rooms at this hotel don’t always escape criticism, problems seem to be relatively minor. This leads many guests to conclude that the rooms are of a reasonable standard. They are not particularly outstanding in any area but generally found to be clean and comfortable nonetheless.

Previous guests have tended to enjoy the breakfast served at this hotel, often saying that they appreciated the choice of items available and commenting that the hot food was actually hot. The breakfast staff is suitably attentive and keep service running smoothly.

Guest are often of the opinion that this Lexington hotel offers good value for money. Guests find the room rates are reasonable and also note the selection of perks that come at no extra cost. Those traveling with pets found the nightly rates about average but not excessive.

Although many guests describe the staff at the Comfort Suites Lexington as friendly and approachable, some do note that while they appear concerned about issues brought to their attention, they often don’t follow up with a solution to the problem, despite making assurances to the contrary.

While most guests found the rooms offered acceptable standards of cleanliness, the hallways don’t seem to benefit from much attention from the housekeeping team. Guests report seeing the same items of trash and dirt across several days of their stay.

A number of guests have found the pool a little on the small side. It seems okay during quieter periods but when it gets busy, as it frequently appears to do, it can quickly feel crowded.