Hotel Comfort Suites Cincinnati Airport (Hebron, USA)

Guests looking to get a full night's rest were happy that they chose the Comfort Suites. Upon checking in, they found that their rooms were well insulated from hallway and road noise. Travelers and vacationers found thought it a great home base to recuperate at.

Many satisfied guests called attention to the hotel's staff when writing reviews. They said that simple things, such as check in and check out, were handled with professionalism and grace. Meanwhile, more involved special requests were also handled well.

Both business travelers and young couples appreciated the hotel's proximity to the airport. Many found the free shuttle efficient and reliable, and had no trouble getting to their flights on time. They were happy to be able to relax instead of worrying about traffic and other transportation issues.

Some disappointed guests mentioned that their stay was fraught with frustration due to the lack of hotel parking. The onsite lot does not have enough spaces for all guests in all but the lowest of seasons. As a result, some people had to walk a bit with their luggage to get to the front door.

Several guests said that breakfast was a let down. Some called attention to the quality of the food. Meanwhile, others said that their were limited hot options and inadequate facilities for the number of guests. The consensus seemed to be that the whole operation was not managed well.

Negative reviewers often pointed out problems with the air conditioning units in their rooms. Some had trouble getting the temperature down to a comfortable level. Meanwhile, others were upset by the noisiness of the machines.