Hotel Comfort Inn Livonia (Livonia, USA)

While not a brand-new location by any means, guests still felt they got a fair amount of value for what they paid. For guests who were not expecting a luxury resort, they were happy with their surroundings that included amenities like a clean bed, a hot shower and a free breakfast.

Guests mentioned that in addition to being friendly and welcoming, the staff goes above and beyond by trying to make their guests experiences the best it can be. Some mentioned they were helpful in giving directions. Other stated that they helped them with cell phone chargers.

Guests mentioned that the beds are comfortable and the rooms are rather spacious. Others mentioned they enjoyed some of the extras they had in their rooms, like the whirlpool tubs and king-size bed.

Guests mentioned that a few rooms smelled like cigarettes smoke. Others mentioned that they had mold and a heavy mildew smell. Some other guests mentioned that they found leftover food and clothing items within some of the guestrooms. Some others also cited issues like cigarette burned bedspreads or stains on the sheets.

Some guests mentioned that the rooms' decor make the hotel appear dated. They also cite issues like cigarette burns on the vanities, toilet seats that don't function properly, furniture cushions that seem worn out.

Some visitors mentioned that they could hear everything going on outside of their room. Whether with it's their neighbors next door or just people walking down the hallway, noise was a factor for some guests here.