Hotel Comfort Inn & Suites I-10 Airport (El Paso, USA)

Guests said the front desk workers had good attitudes and acted promptly when providing assistance. These characteristics contributed to them having an overall good impression about the level of guest service provided at this property.

Complimentary continental breakfasts are fairly standard fare at hotels of this price point, but guests were especially impressed because the hotel offers a free nightly manager's reception that offers beverages and snacks. They often mentioned both the breakfast and the reception as things that made them feel like they really got their money's worth here.

Guests were pleased about how easy it was to reach this hotel from the surrounding main motorways. They commented that the ease of access was especially helpful when they were using this hotel as a brief stopping point before continuing on longer journeys.

Guests remarked that they were disappointed this hotel doesn't have a pool. If it had one, they would have thought this hotel offered much more by the way of amenities in the property's public areas.

Many guests detected musty smells in their rooms, but also in the hotel's hallways. That flaw caused them to have less-than-brilliant impressions about the property's condition, especially when they were characteristically extra sensitive to odours.

Guests were a bit overwhelmed to see how the parking spaces were arranged in the car park. They reported that the spaces were very close together, meaning that when they got out of their vehicles, other cars were very near them.