Hotel Clarion Pointe Indianapolis Northeast (Indianapolis, USA)

The location of this motel in the north-eastern suburbs of Indianapolis ticked most of the boxes for visitors. There was free parking with spaces for larger vehicles and it was conveniently close to a major shopping mall plus bus stops. Guests appreciated the variety of eateries in the surrounding area and were pleased to be able to take advantage of discounts for meals at a nearby diner. The direct access to Interstate 69 also made it easy to reach sports venues, the airport and citywide attractions.

The friendly, efficient and courteous employees at reception won praise from travelers. Many guests said they experienced a quick and painless check-in.

According to many reviewers, the rooms were straightforward but more than adequately clean and comfortable for a stopover. Guests appreciated the colorful decor and hard floors in many rooms. Those prioritizing affordability welcomed the normally competitive room rates and felt they got reasonable value for money. Several guests noted the rooms were fairly tranquil considering the proximity of main roads.

Despite the motel’s smoke-free policy, some critics detected lingering smoky smells in certain parts of the accommodation.

The provision of free Wi-Fi was a bonus for guests. However, some were critical of the network for offering spotty coverage and sluggish speeds from time to time.

Some critics were disappointed that their rooms weren’t equipped with hairdryers or toiletries other than soap. Others reported cleanliness and maintenance issues in some of the rooms. These included trash leftover from previous guests, inadequately cleaned bedding, stained towels, bathrooms that could have been more deeply cleaned, cigarette burns, marked walls and non-functioning lighting.