Hotel Charlotte Marriott Southpark (Charlotte, USA)

The majority of reviews mentioning the hotel's location are positive, despite it not being situated in the heart of the city. Guests say there are a range of restaurants within easy walking distance, and that the hotel is immediately adjacent to Charlotte's famous SouthPark Mall. Some warn that downtown is not so easy to reach from the location, and that potential guests should be aware that this is an industrial area populated by shopping malls and corporations.

Rooms at Charlotte Marriott SouthPark are reviewed as clean, comfortable and well laid out with appealing decor. Most guests found their bed comfortable, and the room enjoyably spacious. Several reviewers were very pleased with the fittings and design of their bathroom.

Reviewers agree the service provided by staff throughout the hotel, from reception to the bar, is excellent. Some guests felt the hotel was understaffed, which perhaps makes the friendly service even more notable.

A number of reviewers say it was difficult to find the hotel and that they were extremely grateful to have a GPS system.

Most guests that mention the Wi-Fi were unhappy with the fact that they had to pay in order to have access within their room. The hotel advertises free Wi-Fi in the lobby and common areas however.

Many guests who chose to pay to eat breakfast at the hotel were not impressed and recommend eating elsewhere. Some were displeased with the limited selection on offer while others did not enjoy the food itself.