Hotel Bukit Gambang Resort City (Gambang, Malaysia)

The rooms at Caribbean Bay Resort - Bukit Gambang Resort City have been described by many guests, especially families, as being wonderfully spacious. There is a separate seating area for adults to read a book, while the kids can watch the flat screen TV.

Most visitors appreciate the free shuttle service that the resort offers. The shuttle will transport guests between the water park and the hotel, while you can also get to the safaris via the shuttle service.

The on-site parking at this resort is within close proximity to the rooms, and guests love the fact that they do not have the inconvenience of having to walk a long way. You won't need to lag that luggage to far, and you can be assured that your vehicle will be safe.

Guests are pretty frustrated about the poor signal when it comes to the Wi-Fi, as well as the fact that it is supposed to be free of charge. Guests have complained that in most areas it doesn't work at all, but you may have some luck in the lobby for a brief moment.

At breakfast time the juice is served in plastic cups and not in glasses as most guests would prefer, however the Carribean Bay Resort - Bukit Gambang Resort City is adamant that this is for the guests' own sake to prevent any potential injuries from broken glass.

There have been a number of complaints about the shortage of towels in the rooms at this resort, where guests have requested towels because none were provided. Most guests just went down to reception to fetch what they needed themselves.